Position Overview:
The Administrative Staff member plays a vital role in supporting smooth operations through scheduling management, billing support, and client communications. This position requires strong organizational skills and strict adherence to confidentiality and HIPAA compliance.

Key Responsibilities:

• Scheduling Coordination: Manage appointments efficiently for clients and staff, ensuring optimal use of resources.

• Billing Support: Assist with billing tasks including invoice preparation, payment tracking, and resolving client billing inquiries.

• Client Communications: Serve as a professional first point of contact for client inquiries via phone, email, or in-person. Provide timely and courteous responses.

• Confidential Record Keeping: Maintain accurate, confidential records related to scheduling, billing, and client information in full compliance with HIPAA and company policies.

• Team Collaboration: Work closely with staff and management to support daily operations and client service delivery.

Access Level & Confidentiality:

• Authorized access to sensitive scheduling, billing, and private client contact information.

• Required to maintain strict confidentiality and adhere to all privacy and data security standards.

Qualifications:

• Experience in administrative support or office management preferred.

• Excellent organizational and multitasking abilities.

• Strong verbal and written communication skills.

• High attention to detail and a commitment to confidentiality.

• Familiarity with billing processes and scheduling software preferred.

• Professional and discreet in handling sensitive information.

Salary:

• Starting at $22.00 per hour, scaling up to $30.00 per hour based on experience and competencies.

Benefits:

• Eligible after 6 months of employment.

• Includes health insurance, retirement plan, and tuition reimbursement.

• Subject to mutual agreement between employee and employer.

Work Environment:
Primarily office-based with occasional client and partner interaction. Role requires professionalism and flexibility.

Join our team to help deliver seamless operations and exceptional client service!

Administrative Staff Description